Learn
Short, practical checks that help you avoid pricing traps and installation gotchas. Use these before you request quotes.
Categories
Tiles
Specs, ratings, batching, and layout gotchas.
Installation
Substrate, sequencing, and on-site pitfalls.
Logistics
Delivery, unloading, floor delivery, and damage handling.
Terms
Returns, breakage, warranty, and quote validity.
Adhesives
Bonding choices that change outcomes.
Grouts
Joint material that affects stains, cracks, and water ingress.
Chemicals
Cleaners, sealers, waterproofing, and compatibility.
CP Fittings
Chrome-plated fittings, spares, and installation traps.
Sanitary
Cistern access, traps, rough-in, and serviceability.
All lessons
10 items
Quotes hide costs in line-items
Tile cost is only part of the total. Freight, loading/unloading, floor delivery, adhesive, grout, trims, and GST can swing totals massively.
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Slip resistance is area-dependent
Wet floors need grip, but very high-grip surfaces can feel rough barefoot and are harder to clean. Choose per room, not by salesman claims.
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Batch / lot consistency matters
Shade can vary across manufacturing batches. Mixing boxes from different lots can make the floor look patchy, especially under daylight.
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Return policy is usually conditional
Returns often depend on unopened cartons, time windows, and restocking charges. Breakage-in-transit responsibility can be unclear unless written.
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Wet areas need correct sequencing
Bathroom/terrace failures often come from poor slope planning and rushed waterproofing steps. If sequencing is wrong, fixing later is expensive.
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Large tiles need a flatter base
Bigger tiles show lippage and hollow spots more easily. Base preparation, adhesive type, and laying technique matter more than the tile itself.
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Wastage isn’t a scam
Cuts, breakage, patterns, and shade matching usually require extra material. Too low a wastage buffer can cause last-minute mismatch and delays.
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Adhesive + grout choices change outcomes
Cheaper adhesives and wrong grout for wet areas can cause debonding, cracks, and stains. Specify them like you specify tiles.
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CP fittings: spares + serviceability
Fittings fail at joints and cartridges. If spares aren’t available locally, a small leak becomes a big headache.
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Sanitary: plan for service access
Concealed cisterns and traps need access for repairs. If access panels are ignored, you’ll break tiles later to fix simple issues.
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